Privacy Policy
Last updated: July 5, 2026
Sunlatched is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information we collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you place an order. We also collect information automatically when you visit our site, including your IP address, browser type, pages visited, and referring URLs through standard web analytics tools.
How we use your information
We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, improve our website and products, and send you marketing communications if you have opted in. We do not sell your personal information to third parties.
Payment information
Payment transactions are processed by GoDaddy Payments. We do not store your full credit card number or payment credentials on our servers. All payment data is handled in accordance with PCI-DSS standards by our payment processor.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our site, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.
Data sharing
We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders — including shipping carriers, payment processors, and analytics providers. These parties are contractually obligated to protect your data and may only use it to perform services on our behalf.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven years for tax and accounting purposes.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; and request a portable copy of your data. To exercise any of these rights, please contact us at the address below.
Children's privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the inquiry form on our Healthcare Providers page or by writing to Sunlatched, c/o Dr. Chelsie Russig and Dr. Marjorie Albers.